Larry H. Miller Ford Salt Lake City

"Professional and Time Efficient"

I contacted eight Ford dealers and four GM dealers in the Salt Lake area and your knowledge of the product and fast response to my inquiry convinced me that you and your dealership was who I should do business with. I have had bad expereinces with car salesmen in the past so it is refreshing to work with someone that I did not feel was trying to take advantage of me. I appreciate the professional and time efficient way you worked with me to buy my new truck for my business. I have purchased many new vehicles from other dealers and this was by far the smoothest experience yet.

Leland Taylor,

"Honest and Upfront "

Will Shields was honest and upfront with us from the time we started working with him. He listed to us then delivered the car that we asked for. He did not try to oversell us and we felt no pressure from him. When we need another car we will work with Will.
"Mike Clarke in finance was a pleasure to work with. We came in with our own financing and Mike was able to find us a better deal. He patiently explained all the options, interest rates, fees, etc. and was also very honest and upfront with us. He turned what could have been a stressful, almost adversarial experience into a fast, easy and efficient one and he also saved us a lot of money.

Cami Munk,

"Dream of a Salesperson"

I am a person very leary of salespeople. I've always felt that all they cared about was 'the sell' regardless of how 'the sale' affected me and my family. Will has been a dream of a salesperson. He listened to my needs, fears, concerns, capabilities (financial) and he helped me find the car that fit all of those without breaking the bank. When the time comes for us to buy a new car I truly hope we can find Will again. I would recommend him to anyone that asked or anyone I know that is looking.

Penny Case,

"Great Service"

I recently bought a car from your dealership.  My sales person was Garret Ferrari.  I really appreciate the help I have received from Garret. He really has made efforts to help me from the first day of test driving cars and narrowing down my choices, to the second day of working on financing and then getting the car clean and ready to go, and then trying to get issues resolved one week later.

Jennifer Simmons,

"Professional"

Garret Ferrari has been truly the professional gentleman to find me what I need.

Coralee Mackay,

"Exemplary Customer Service"

I have been working in customer service for 15 years and it takes a lot to really impress me when working with people. However, Alfred on the internet sales team has made my list of people who have shown truly exemplary customer service.  He contacted me within a couple minutes of me expressing interest in a vehicle through Costco.com. From the very beginning, he showed concern for our needs and a true desire to help, not just make a commission. He has been quick to respond to phone calls and emails and has managed to stay nice and professional even when I'm sure I was a difficult customer. Alfredo is truly an asset to your team and has changed my opinion on used car salesmen forever. In the past ten years I have written two letters complimenting people on customer service and this is one of them. Thank you so much for having such a wonderful employee.
Sincerely,
Wendy Remley

Wendy Remley,

"Pleasant and Knowledgeable"

Cory Bennion was our salesman and he was so pleasant and knowledgeable about all of the different cars that we looked at. When we found out he personally drove to Boise, Idaho to pick up our car we felt compelled to let you know what a valuable employee you have. He was very personable and easy to work with, and we never felt pressured to purchase a car. We are really enjoying our new 2008 Fusion and we would like to do busiuness with Cory and Larry H Miller again in the future.
Sincerely,
Kristen and Todd Larson

Kristen and Todd Larson,

" Pleasant and Enjoyable "

Cory-
Thank you for taking the humiliation and intimidation out of our car buying experience. I have always rated car buying just above getting a root canal. You made this a pleasant, enjoyable experience.
Thank you very much.
Ken Hawker

Ken Hawker,

" Great Listener "

Cory Bennion was my salesman on the purchase of an F-150 and he did a fantastic job and should be highly commended for his efforts. Cory listened to my parameters, time frame and concerns, and worked with all of it to make sure the truck I bought fit what I was looking for price wise and realiability wise. He gave many options and then let me decide what was going to be the fit and then worked with instead of pressuring me to complete the deal.
-Scott Curtis

Scott Curtis,

"Great Customer Service Skills"

I have been working with Cory Bennion for several months now. I was particular about what I wanted and  I am just so impressed with his customer service skills. Cory spent time on his day off to look online for a model that I wanted and was fantastic to keep me up to date on what he was finding and not finding. Cory has customer service down pat and I will definitely come back and work with him again.

Sue Taylor,