Ford Lease Return Center in Salt Lake City
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As you close in on your lease end date you have several options for your lease end process, one of these options is to return your leased vehicle to Larry H. Miller Super Ford Salt Lake City. There are several steps and things to know before returning your leased Ford, becoming aware of any Excess Wear and Use items, scheduling your end-of-lesase vehicle inspection, and what to bring to your vehicle return appointment.

Excess Wear and Use

Before you return your vehicle, its overall condition will be evaluated to determine if there are any Exces (or chargeable) Wear and Use. Understanding your vehicle's condition and any Excess Wear and Use provides you the opportunity to avoid any Excess Wear and Use charges that will be billed after the return of your vehicle. THis also allows you to decided to make any repairs prior to returning your vehicle.

Your Vehicle Inspection is conducted near the end of your Ford lease. This inspection provides information on the condition of your vehicle and any Excess Wear and Use charges you may recieve after your lease. Having this inspection performed early will allow time to schedule any repairs and avoid any excess wear and use charges.

Why is the Inspection Important?

The vehicle inspection provides detailed information about the condition of your vehicle, including an assessment of any Excess Wear and Use items you may be charged for. Understanding this assessment before your lease-end allows time to process claims for damage covered under your insurance policy or make any other needed repairs before returning your vehicle.

Regardless of whether you plan to have any repairs done, you will be aware of your vehicle's assessed Excess Wear and Use.

How is Your Vehicle Inspection Scheduled?

Approximately 35-45 days before your lease is scheduld to end, you will be contacted by a Vehicle Inspection Company (the inspection company used by Ford Credit is Alliance Inspection Management or AiM). You can arrange a date and location that best suits you, such as your home of office. We recommend scheduling your inspection at your earliest opportunity to ensure time for any necissary repairs identified in the inspection, if you choose to have any repairs made.

What to Expect and How to Prepare for the Inspection

Before the Vehicle Inspection
Gather all items that came with the vehicle (see check list below). Clean your vehicle and remove any loose items and children's car seats. The inspector cannot remove items and needs to move freely during the inspection process.
Upon arrival, inspectors will identify themselves with their company ID and request the vehicle's keys in order to perform the inspection.
We encourage you to take part in the inspections process, if possible.
During the Inspection
Inspections typically take 30 minutes. During this time your vehicle's interior, exterior, components and electromechanical functions will be checked.
After Inspection
When complete, you will receive a Vehicle Condition Report detailing any identified Excess Wear and Use.

All Items to Gather Before and to have Available During Inspection:

Your lease vehicle is expected to be returned in good condition. However, Ford Credit allows for normal wear and use (please refer to your lease agreement for information regarding vehicle wear and use). Keep in mind: wear and use outside normal guidelines could result in Excess Wear and Use charges.

What is Considered Excess Wear and Use?

The following chart provides detailed information about Excess Wear and Use. Keep in mind, if you purchased WearCare® your Excess Wear and Use charges will be waived up to $5,000 in most cases. See your WearCare® Addendum for details and exclusions on coverage.

Damage Normal Wear and Use Excess Wear and Use
Exterior body panel dings, dents and scratches Up to three (3) per panel with a diameter up to 4 inches Four (4) or more per panel or any with diameter greater than 4 inches
Glass No glass damage All glass damage is chargeable (even small cracks and chips can compromise safety)
Lenses (headlights, taillights and markers) Scratches and scuffs Cracked or broken
Wheels Scratches and gouges up to 6 inches Scratches or gouges greater than 6 inches
Tires No sidewall damage/plugs or exposed cords/belts Any sidewall damage/plugs, exposed cords/belts or tires that are not an appropriate match for the vehicle
Interior burn holes Up to two (2) per panel with diameter up to 1/8 inch Three (3) or more per panel or any with diameter greater than 1/8 inch
Interior permanent stains One (1) per panel up to 1/2 inch Two (2) per panel or any greater than 1/2 inch
Interior cuts and tears Up to two (2) per panel up to 1/2 inch Three (3) or more per panel or any greater than 1/2 inch

Refer to your Lease Agreement for more details about Excess Wear and Use, including:

  • Broken or missing parts (e.g., keys, head restraints, spare tire, charge cord on hybrid/electic vehicle)
  • Insufficient or poor quality repairs
  • Mechanical or electrical malfunctions
  • Tires that are not an appropriate match for the vehicle
To help avoid any Excess Wear and Use charges, we recommend necessary repairs be made prior to your vehicle return. Your Ford Dealer is there for you, should you have any needs or questions about necessary repairs.

Some vehicle damage otherwise considered Excess Wear and Use may be covered by your vehicle insurance. Be sure to allow sufficient time for claim processing and repairs before you return your vehicle.

Excess Mileage

It is important to understand that if you return your vehicle and, the mileage exceeds the amount allowed under your lease, that you will be responsible for the excess miles driven. Please refer to your Red Carpet Lease Agreement for details about mileage allowance and excess mileage charges.

Disposition Fee

A lease Disposition Fee will be applied to returned vehicles, if disclosed on the lease agreement, to help cover related processing costs. The disposition fee may be waived, however, as a renewal incentive offered to customers who are purchasing or leasing new Ford or Lincoln vehicles. See your dealer for current renewal incentives.

Schedule Return Appointment & Next Steps

Contact Us

Now that you understand a bit more about Wear and Excess Use, it is a good time to contact us with any questions or concerns you may have. Our Ford Leasing Specialists can go over your full return process with you and let you know if there may be a better option for you (like trading in your Ford) based on your lease terms and the condition of your vehicle. We can also discuss your replacement vehicle needs and schedule your lease return appointment. You can give us a call at (888) 380-4756 or schedule an appointment by clicking the button below.

Schedule Appointment

Consider Vehicle Repairs

At Super Ford in Salt Lake City we can provide any wanted repairs before returning your vehicle. We use genuine Ford Original Equipment Manufacturer (OEM) parts, and provide the service and expertise necessary to prepare your vehicle for return. If you decide to have repairs done, be sure to keep copies of all repair recipes to verify the competition of the repairs.

Schedule Repairs

Prepare Your Vehicle for Return

Here are some tips for an easy and smooth return:

Remove all personal items from vehicle. Be sure to check the following area.

Gather items that came with your vehicle including:

Return Your Vehicle

Be sure to return your vehicle on or before your lease-end date. Make sure you bring:

Be sure to satisfy any remaining financial obligations on your lease and cancel any payment arrangements through your bank. If you have any questions or concerns you can contact us at (888) 380-4756 or Ford Credit Customer Service at 1-800-727-7000.